In your account click on the "EXCHANGE" tab. Select a currency you want to sell and a currency you want to buy. The exchange rate will be displayed inbetween.
No. You get the exact amount displayed on the exchange preview. However, of course, there`s a difference between buy and sell rates.
Cryptonator enables setting up an automatic exchange rule for any of your cryptocurrency wallets. Auto exchange rule means, that any funds deposited (i.e. sent) to the selected wallet will be automatically exchanged to the set currency at the actual exchange rate. Funds already on the account will not be affected. Funds that come from exchange operations will not be affected as well. Only funds directly deposited to the wallet will be exchanged.
To activate the auto exchange, click on the wallet name and select "Activate Auto Exchange". In the modal window select the target currency and click the "Activate Auto Exchange" button.
Once the rule is activated, you will see a blue badge next to the account name. The auto exchange rule can be activated/deactivated at any time.
Please note: You cannot activate the rule for the account, which is currently used in an auto exchange scheme. For example, if you set to automatically exchange DOGE to BTC, you cannot set auto exchange for BTC.
We reserve right to temporarily suspend some currencies from exchange. Please try again later.
The amount you were trying to exchange was too small. It must meet the following criteria:
Bitcoin - min 0.0001 BTC
Bitcoin Cash - min 0.0001 BCH
Bytecoin - min 10 BCN
Dash DASH - min 0.001 DASH
Dogecoin DOGE - min 10 DOGE
Ethereum ETH - min 0.001 ETH
Ethereum Classic ETC - min 0.001 ETC
Litecoin LTC - min 0.001 LTC
Monero XMR - min 0.001 XMR
Peercoin PPC - min 0.01 PPC
Ripple XRP - min 1 XRP
Zcash ZEC - min 0.0001 ZEC
US Dollar - min 1 USD
Euro- min 1 EUR
Ruble- min 1 RUR
Hryvnia- min 1 UAH
Please note that both amounts "To sell" and "To buy" must meet the above mentioned criteria. Please adjust the exchange amount accordingly.
Cryptonator Customer Support lists answers to all frequently asked questions and offers solutions to different issues. Please take a minute to browse all sections before submitting your request here.
Are you sure your question is not listed?
Please note: We reserve right to ignore questions which are already listed under the corresponding section of Cryptonator Customer Support.
Please browse the sections once again. We are almost 100% sure your question is already answered there.